Visa Inc., a global payments technology company, has organized its first ever fraud prevention workshop dedicated to its West Africa-based clients and partners.
The three-day workshop, which was held in Dakar, Senegal, provided an in-depth look at the latest tools, information, and best practices for issuers and acquirers to effectively combat fraud.
Key functional areas that are critical for identifying fraud trends and neutralizing the most advanced fraud threats in the payment industry were outlined during the workshop. These areas include operations, compliance programs, fraud risk management, data, merchant cardholders monitoring and loss controls.
“This workshop is part of Visa’s commitment to share fraud prevention best practices and the latest technologies with our clients in West Africa, a region that is witnessing considerable growth in electronic payments driven by high rates of mobile penetration and adoption of new trends in the payments industry,” said Ismahill Diaby, Visa’s West Africa Manager.
He added, “The topic is very important as the region embarks on a journey to gain the needed tools to offer more payment options, provide financial services to under-served populations, and adapt to a fast-changing payments environment.”
The workshop was attended by thirty-two delegates representing 17 partner banks from eight markets in West Africa.
The workshop was conducted by Visa Business School, which possesses decades of expertise and practical payments experience gained across every continent in the world.
The school consists of Visa specialists who work every day with clients in the industry, as well as a select group of external industry experts who can offer additional insights into the most topical trends and payment techniques.
Visa Inc. connects consumers, businesses, financial institutions, and governments in more than 200 countries and territories to fast, secure and reliable electronic payments.